Stage 4 Lock-down Announcement

 

First and foremost we want to thank our fantastic customers and community for your continued support and encouragement, not just through this tough time but always. We cant thank you all for your support.

 

We are effectively CLOSED during Stage 4. Starting September 29th we are partly opening the workshop for permitted repairs.

 

ALL repairs MUST be booked in advance, once booked and confirmed we will text/email with contactless drop-off procedures.

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Email and Text will still be the best form of contact. Phone messages will be checked periodically.

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On Wednesday the 16th September the Victorian Government modified the regulations relating to the allowed repair of bicycles;

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• Bicycles are considered vehicles and customers are permitted to seek urgent repairs. If the nearest repair or maintenance store is more than 5km from your home, you may travel outside the 5km zone to access these services. Bicycle repair and maintenance stores may operate for repairs and critical maintenance only. This should operate as ‘drop off and collect’ service to minimise face-to-face interaction.

• Link: https://www.business.vic.gov.au/coronavirus-covid-19/covid-safe-business/other-services

 

In Summery:
 

Bicycle stores are allowed to;

• undertake repairs and emergency maintenance of any bicycle. 

• click and collect retail

Bicycle stores are not allowed to;

• undertake general service or maintenance of a bicycle.

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Watch our website and Socials for updates.

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